Privacy Policy

Who we are

Our website address is https://www.primeloftsolutions.co.uk. We are Primeloft Solutions, a loft boarding and
installation company based in Wolverhampton, West Midlands. You can contact us at help@primeloftsolutions.co.uk or
07761 286578.

What data we collect and why

When you fill in our contact or quote request form, we collect your name, phone number, email address (optional), the
service you’re enquiring about, and any message you provide. We use this information solely to respond to your enquiry
and provide you with a quote. We do not use it for marketing without your consent.

We do not run a comments section, user accounts, or any login system on this website.

Cookies

Our website uses only essential cookies required for the site to function. We do not use advertising, tracking, or
analytics cookies. No cookie consent is required beyond this notice.

How long we retain your data

Enquiry data submitted via our contact form is retained for up to 12 months, after which it is securely deleted. We
retain data only for as long as is necessary to fulfil your enquiry or as required by law.

Who we share your data with

We do not sell or share your personal data with third parties for marketing purposes. Your data may be processed by
our website hosting provider and email service provider, both of whom are bound by data processing agreements.

Your rights under UK GDPR

You have the right to:
– Access the personal data we hold about you
– Request correction of inaccurate data
– Request deletion of your data
– Object to or restrict how we process your data
– Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at help@primeloftsolutions.co.uk.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.

Last updated: April 2026